Management as a key differentiator within Maxis Enterprise. Oversee the governance of customer experience and service delivery... management frameworks, tools, and practices that anticipate customer needs and market evolution. Lead service transition planning...
. Job Description The Head of Workforce Management leads Pandora's global WFM engine across EU, APAC, and Turkey, This role owns the full..., and ensure all service-level commitments are consistently met. Real-Time Management (RTM) Build a global RTM function capable...
stock market index. Job Description The Head of Workforce Management leads Pandora's global WFM engine across EU, APAC... management, and performance analytics. Your work directly shapes Service Levels (SL), cost-per-contact, cost-to-onboard, BPO ramp...
stock market index. Job Description The Head of Workforce Management leads Pandora’s global WFM engine across EU, APAC... management, and performance analytics. Your work directly shapes Service Levels (SL), cost-per-contact, cost-to-onboard, BPO ramp...
and execution of monthly sales campaigns, ensuring timely and precise incentive management across customer service operations... & management processes for consistent service delivery standards. Deliver insightful and regular reports on AI-driven projects...
servicing team, focusing on customer needs and simple solutions. Own relationship management and service delivery for top-tier... Senior Manager Certifications Not mandatory, but ITIL or similar service management certification preferred. Competencies...
an experienced and dynamic leader to head our Field Service team for Enterprise customers. The successful candidate... teams and subcontractors. Service Delivery & Performance Management Oversee the installation, testing, and commissioning...
aspect-companyBanner w-full" data-v-73b57a06> Head of Customer Service & Governance Follow MYR6,500 - MYR6... Skills Customer Service Management Team Leadership Communication Skills Problem Solving How to go to Commerce Dotasia...
Company: Oliver Wyman Description: About Oliver Wyman Oliver Wyman is a global leader in management consulting... in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who...
The Head of Shared Services will lead and oversee the Accounting & Finance department, ensuring optimal performance... team performance. Attractive remuneration packageBe part of a globally recognized organisation A successful Head...
commitment to great work. You too can make a difference. Key Responsibilities Team Management Lead, motivate, and guide the... Service Quality team to achieve unit's KPIs and uphold high-quality standards. Conduct regular team meetings to discuss...
, service offering and management expertise, financial acumen, and hands-on execution - offering a strong platform... with Technology & Operations (T&O) Program and project teams, the T&O Common Service Delivery for Projects will be responsible...
, and service delivery framework for the SSC. Drive process migration and knowledge transfer from existing business units to the SSC.... Establish KPIs, SLAs, and performance dashboards to monitor SSC performance and service quality. Provide financial...
Job Summary Supports the management of the function's data platforms and workplace tools and solutions. They extract..., utilization., Job Qualifications Required: Bachelor's degree in Real Estate, Facilities Management, Business Administration...
channels in ensuring that the Group's profit and targets are achieved via proper management of contribution receivables..., calendar management and timely reporting. Review and coordinate collection of outstanding contributions to minimize provision...
Job Summary Supports the management of the function's data platforms and workplace tools and solutions. They extract..., wellbeing, utilization., Job Qualifications Required: Bachelor's degree in Real Estate, Facilities Management, Business...
Job Summary The Service Management Office (SMO) Business Partner plays a critical role in ensuring the Bank's Service... and various business units and functions, fostering strong relationships and execute the service management processes effectively...
Jobs Job Details Service Management Office Business Partner Job Description Requisition Number: 45022 Job Location: Kuala Lumpur, MYS... Job Description: Job Summary The Service Management Office (SMO) Business Partner plays a critical role in ensuring the Bank's Service Catalogue...
is maintained to the required standards. Key Stakeholders Head, SCM Contract Management Services, GPO Global Category Managers...Job Summary Supply Chain Management (SCM) is responsible for the overall commercial and risk management of the Bank...
Your New Company Our client is an AI-Powered full-stack Lending-as-a-Service (LaaS) platform built for modern lenders... underserved markets. Your new role Currently they are hiring for a Head of Growth Strategy where you'd be taking charge to: Own...