for our clients. The Head of Email and QA is responsible for shaping the vision, standards, and future direction of DEPT® Studios...' Email and QA capability. The team has strong delivery foundations, but it now needs to modernise and evolve to support Studios...
delivery onsite, supporting the Head of Quality and coaching QA Specialists day-to-day to ensure exceptional operational...QA Supervisor - Pharmaceutical | Parallel Import & Specials | North West Permanent | Competitive Salary...
Manager, Head of Contact Centre, and Director-level positions). Key Responsibilities Lead and improve day-to-day contact... technology adoption (CRM, telephony/CCaaS, diallers, QA tools, analytics and BI reporting) Ensure compliance with applicable...
function evolves, own strategic initiatives such as GRC implementation and QA enhancements, and lead a hands on pod model... evolution of our methodology, technology, and ways of working as the function continues to grow. Reporting to the Head...