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Keywords: Head of Usage & Retention, Location: Kuala Lumpur

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Head of Usage & Retention

(Customer Lifecycle and Value Growth) Develop and execute end-to-end base management strategy, including retention, upsell..., cross-sell, win-back, and usage simulation campaigns. Analyse customer segments and lifecycle stages to identify...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Head of Asia - FX/CFDs

pricing, and world-class support. We are seeking an accomplished commercial leader to join us as Head of Asia. In this pivotal..., acquisition, and retention. Develop and manage relationships with high-value clients, introducing brokers (IBs), and institutional...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of Product, Business Communication Platform

with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical Head of Business... usage experience and efficient resources usage To create and manage effective processes and SOP for all product consumption...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Head of IT Governance

that value is reaped in optimizing and managing the total cost of ownership and usage of technology. The success of the role... and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices...

Company: Manulife
Location: Kuala Lumpur
Posted Date: 09 Dec 2025

Regional Lead Fraud Risk Strategy Cards (Malaysia/ India)

, engagement and retention of high quality FRM professionals. Ensure that holders of all critical roles are suitably skilled... Business Group/ Country Credit Risk Head - Fraud Surveillance Relevant members of Risk Operations management team IT partners...

Location: Kuala Lumpur
Posted Date: 11 Dec 2025

Senior Program Manager

from working hand-in-hand with customers to solve some of their most pressing issues. This role reports directly to the Global Head... metrics related to customer success, including customer satisfaction data, retention rates, and upsell/cross-sell...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Senior Specialist, Sales & Accounts (Wholesale)

. Revenue & Growth Management Monitor and report on MVNO performance including subscriber growth, traffic usage, and service... Monitoring & Reporting Track and report on client health, revenue contribution, and service usage trends. Deliver regular updates...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Operation Director, ASEAN

and promoting the integrity of BSI products, services and reputation. As Singapore Operation Head, to manage the Singapore... as Singapore Operation Head Maximise and control gross margin across our delivery ensuring that appropriate pricing methodology...

Location: Kuala Lumpur
Posted Date: 08 Dec 2025

Customer Success Manager

, retention, and satisfaction, working closely with internal teams to address client needs and drive product adoption. If you're... from you! Apply today and be part of our exciting journey at TabSquare. This position will report to the Head of Enterprise Delivery based...

Company: Delivery Hero
Location: Kuala Lumpur
Posted Date: 29 Sep 2025