Our client, a professional financial services organization, is seeking a Help Desk Technician to provide Tier 1–2... of professional experience in a Help Desk or IT Support environment (Tier 1/2). Hands-on experience supporting Microsoft 365...
Help Desk. The agent provides initial troubleshooting, incident resolution for routine issues, and ensures accurate logging... hardware, software, or procedures are introduced. Support Help Desk utilization tracking and provide feedback for process...
). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident... issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs...
Help Desk or related experience If you are an individual with a disability and require a reasonable accommodation...Summary The End User Support Technician will be responsible for answering support requests in a timely fashion, the...
Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven... is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready...