and applications used by the agency; help desk applications configuration as used for change/problem management; principles... (typically acquired on the job): Detailed knowledge of: departmental policies and procedures related to help desk support...
; help desk applications configuration as used for change/problem management; principles and practices of a computer...: Detailed knowledge of: departmental policies and procedures related to help desk support; agency change/problem management...
Helpdesk Technician 3 - 3 to 5 months - Carson City, NV Title: Helpdesk Technician 3 - Location: 100% on site... and applications used by the agency; help desk applications configuration as used for change/problem management; principles...