between clients and internal teams. Responsibilities include managing helpdesk calls and maintaining records of orders and feedback...
between support team, Service manager, helpdesk manager and customer to make best benefits for each party Resource arrangement... Working knowledge of Windows computers, essential programs, helpdesk operation, servers’ platform and data center operation...
A consulting firm in Hong Kong is seeking an IT Helpdesk Support Engineer to provide technical advice and support...
A leading consulting firm in Hong Kong is seeking a Helpdesk Support Engineer to provide frontline support via...
Job Reference SW8680 | 31 Jul 2024 – Helpdesk and Deskside Support Engineer (18-25k) Responsibilities Perform IT... helpdesk frontline support (On-site, Phone, E-Mail, etc). Technical Support for Desktop PCs – both Software and Hardware...
Provide IT helpdesk services to end user Ensure IT services are compliant to our Services Level Agreement (SLA...
SW9317 |26 May 2017 Helpdesk / Desktop Support Engineer (Retail) Responsible for the end-user support on Windows OS...
activities and documentation; Monitor and ensure helpdesk team performance can meet with SLA Prepare monthly incident report... in supporting IT Helpdesk/Service desk management Strong supervisory and customer service skills. Strong leadership, teamwork...
A leading financial services firm is seeking a Helpdesk Engineer for remote support of their IT infrastructure. The...
SW8103 | 20 Jan 2021 Assistant Service Delivery Manager (Helpdesk/Deskside) Responsibilities Manage APAC EUS...
Regional IT Helpdesk Support (Contract/Perm), Global Banks Dynamic Regional IT Helpdesk Support Worklife Balance... analytics. Report to the Regional Head of IT Service Support and oversee helpdesk service levels for 500 users. Supervise...
SW8487 |09 May 2023 IT Helpdesk Support Engineer Responsibilities Provide IT technical advice and helpdesk support...
Helpdesk Engineer (Financial industry) - IC Client Description English and Cantonese language proficiency... is essential for this role. Candidates with more experience will be considered as Senior Helpdesk Engineer...
A dynamic IT consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer, offering a competitive... salary package and a vibrant work environment. Responsibilities include providing IT helpdesk support, coordinating...
SW8598 |17 Jan 2024 Helpdesk and Deskside Support Engineer (30-40k / No OT) Provide frontline helpdesk support on IT...
SW8084 |24 Nov 2020 Helpdesk / Deskside Support Provide first-line support for all IT incidents, resolve application... and setup Provide end-user support on hardware, software, server and networking related issues Provide helpdesk and remote IT...
A leading consulting firm is seeking a Helpdesk Support Engineer for overnight shifts in Hong Kong. The role involves...
SW9310 | 22 May 2017 Helpdesk Engineer / Desktop Support Engineer Responsibilities Providing helpdesk support... Diploma Holder in Information Technology / Computer Studies or equivalent At least 2 years helpdesk / end user support...
A prominent blue-chip company in Hong Kong seeks an IT Helpdesk Manager to lead end-user technology support and oversee...
IT Helpdesk Support (Kennedy Town / Mount Davis) Client Description Leading telecom carrier and IT solutions... regular monitoring and health-checking of IT infrastructure and systems Provide helpdesk support to users on desktop...