Job Description: #LI-CF2 #LI-Hybrid Responsibilities: Essential Functions and Primary Duties Periodically travel onsite to customer's office locations for on-site support or equipment setup. (Estimated 40-60% travel). On-site suppor...
Job Description: #LI-CF2 #LI-Hybrid Responsibilities: Essential Functions and Primary Duties Open tickets and troubleshoot issues to achieve first call resolution metrics. Consistently adhere to defined department policies and pro...
Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services... Helpdesk application Experience using GroupLink’s eHelpdesk platform Experience using Genesys Cloud contact center...
Summary: The Data Systems Analyst (DSA) is responsible for configuration, maintenance, and user support of Mastery..., travel organizations, insurance providers, and so much more, as well as a Benefits VIP Helpdesk to help you navigate various...
. Gather customer information and feedback utilizing internal customer surveys, helpdesk surveys, direct customer... leads and Quality Assurance Analysts. Matrix Management of Application Service Delivery analyst in incident response...
and service offerings. Gather customer information and feedback utilizing internal customer surveys, helpdesk surveys, direct... Delivery analyst in incident response, maintenance change requests, testing and general support of department needs. Develop...
base, and work with department managers to support projects and operational needs. Your Growth Path IT Support Analyst... - IT Senior Support Analyst - IT Support Manager Your Focus Provide timely, courteous, and efficient customer service...
base, and work with department managers to support projects and operational needs. Your Growth Path IT Support Analyst... - IT Senior Support Analyst - IT Support Manager Your Focus Provide timely, courteous, and efficient customer service...