Apprentice, you’ll be the first point of contact for employees across the business—both in the office and out in the field... and printing Keep users updated and ensure all helpdesk tickets are resolved or escalated efficiently Work with external support...
workplace. As an IT Service Delivery Apprentice , you’ll gain hands-on experience in a busy, professional environment... while completing your SCQF Level 6 Digital Helpdesk Support apprenticeship. You’ll work alongside experienced IT professionals...