Helpdesk Specialist The ideal candidate will be responsible for providing exceptional technical support to end-users...). Familiarity with IT infrastructure components and troubleshooting methodologies. Experience with SalesForce mandatory...
Associate's degree in Information Technology or related field (or equivalent experience) 1–3 years of experience in a helpdesk...Job Title: IT Helpdesk Technician Location: North Bethesda, Maryland Reports To: IT Manager Join us in powering...
supply inventory, and coordinating equipment service calls and helpdesk tickets. Support corporate culture initiatives... searches, appointment renewals, and system administrator duties for management software including Salesforce.com. Additional...
. Experience with Salesforce administration and support experience is listed as "nice to have" because this team supports... may be moved between systems, and having prior Salesforce experience can help them contribute more quickly. However...
presentation. Travel between client sites in FL (Pompano Beach, Miami, and others as needed). Helpdesk: * Offer a blend... about that client and making sure that information is up to date in applicable systems (Autotask, Salesforce, monday.com) Hardware...
. Experience with Salesforce administration and support experience is listed as “nice to have” because this team supports... may be moved between systems, and having prior Salesforce experience can help them contribute more quickly. However...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing... experience initiatives with organizational goals. What You’ll Need: Bachelor’s or associate's degree in business...
and optimizing CRM, helpdesk, or contact center platforms (e.g., Zendesk, Gorgias, Salesforce Service Cloud). Experience developing... experience initiatives with organizational goals. What You’ll Need: Bachelor’s or associate's degree in business...
. Incoming and outbound Calls as well as working out of Salesforce helpdesk Queue. Interact with customers to troubleshoot...Customer Support Associate I The Customer Support Associate is a full-time position reporting to the Support Manager...