Under the direction of the Associate Director of Information Technology, the Helpdesk Manager will oversee the... skills, and customer service acumen. Key Responsibilities Manage and lead the helpdesk team, providing guidance, training...
Under the direction of the Associate Director of Information Technology, the Helpdesk Manager will oversee the... skills, and customer service acumen. Key Responsibilities Manage and lead the helpdesk team, providing guidance, training...
In this role you will be the first point of contact with users providing support by monitoring the Helpdesk Dashboard.... Reports to the IT Manager. Responsibilities: Monitor the incoming and open Help Desk support tickets queues, responding...