requests Requirements Previous experience in IT support, helpdesk, or technical troubleshooting is preferred...
, engineering) and supporting multiple sites or markets. Prior exposure to technical documentation, case reporting, and technician...
processes/results (example – impact of one minute server outage on the production of bottles) Experience in running Helpdesk...
tracking and availability. On-site and remote helpdesk support - providing first-line IT support to Opera employees, handling... walk-ups at the helpdesk as well as requests via Jira, Slack, and email. User onboarding & offboarding support...
tracking and availability. On-site and remote helpdesk support - providing first-line IT support to Opera employees, handling... walk-ups at the helpdesk as well as requests via Jira, Slack, and email. User onboarding & offboarding support...