and monthly activity and revenue targets. Ideal Profile You must have: You must have call center experience (6 months...
Job Description: We are looking for an enthusiastic and skilled Customer Service Representative / Call Center Agent.... Requirements: 2-3 years of experience in customer service, sales, or debt collection (call center experience preferred...
, Bookkeeping, or related fields At least 6 months of experience in phone-based customer support (BPO, VA, etc.) Proficient...) Must have a stable internet connection at home...
with change and ambiguity Experience with call center technology, including ACD, workforce management agent productivity tools...Senior Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation...
with change and ambiguity Experience with call center technology, including ACD, workforce management agent productivity tools...Senior Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation...
Center Agent, or similar customer service role. Hands-on experience using VOIP or cloud-based phone systems (e.g., 3CX, Zoom... opportunities Job Type: Work from home Full time Mid level Schedule: Day Shift (Australia-based client) Monday to Friday...
and willingness to learn new softwares and CRMs Previous call center or phone-based customer service experience Requirements... procedures, and deliver an exceptional customer experience on every call. What You'll Do: Handle inbound and/or outbound...
guarantees. Uses independent judgment to manage and shift staff resources dynamically to support call center goals... including medical, dental, and vision options based on location Access to free posture-based fitness workouts from home Paid...
of analysts responsible for planning, scheduling, monitoring, analyzing, and managing contact center queues based on historical... information and recommendations for strategic plans, preparing action plans, and implementing them into production and call center...
judgment to manage and shift staff resources dynamically to support call center goals and communicate any conditions that may... including medical, dental, and vision options based on location Access to free posture-based fitness workouts from home Paid...
. This included voice calls, instant message, IVR call flows, voicemail, video conferencing, agent queues, and availability. Duties... solutions for RingCentral's internal business unit Build and Deploy interactive voice response (IVR) call flows based...
. This included voice calls, instant message, IVR call flows, voicemail, video conferencing, agent queues, and availability. Duties... solutions for RingCentral's internal business unit Build and Deploy interactive voice response (IVR) call flows based...
communication skills (English) Has strong knowledge of hosted solutions (SaaS), VoIP, IVR, and Call Center skills/practices... passport required). Preferred Skills: Familiarity or technical certification in CCaaS, CRM, ACD, IVR and call center practices...
Experience with call center technology, including ACD, workforce management agent productivity tools, and quality management...Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech...
of analysts responsible for planning, scheduling, monitoring, analyzing, and managing contact center queues based on historical... information and recommendations for strategic plans, preparing action plans, and implementing them into production and call center...