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Keywords: IJP: Real-Time Performance Analyst Team Lead,
Location: Taguig City, Metro Manila
Page: 1
IJP: Real-Time Performance Analyst Team Lead
Performance Management and Communication: Steer and skill Customer Service Agents (CSA) based on real-time trends to meet daily... tasks. Optimize breaks and modify schedules and call/skill routing based on real-timeperformance data and volume...
