to resolve complex service request issues. Reviews email alerts from a ticket queue system to identify issues and utilizes it... QUALIFICATIONS: A high school diploma and one year of relevant IT experience that includes communications experience in a voice...
and utilizes it to monitor and self-assign trouble tickets. Updates ticket progress status to manage time requirements and to meet... as required. MINIMUM QUALIFICATIONS: A high school diploma and one year of relevant IT experience that includes communications experience...
and utilizes it to monitor and self-assign trouble tickets. Updates ticket progress status to manage time requirements and to meet... as required. MINIMUM QUALIFICATIONS: A high school diploma and one year of relevant IT experience that includes communications experience...