Job Category: Ancillary Services Degree Level: High School Graduate Job Description: The Helpdesk Coordinator... accepts technical support calls to the IT Department and logs them in the Help Desk System. This position is responsible...
of the appeal process. Coordinates with the Claims, Pharmacy helpdesk and or Medical Management to ensure that authorization... with special projects and CMS quarterly reports as it relates to Grievance and Appeals. Explains policies, procedures...