communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through omni-channel and log...SW8730 |23 Dec 2024 Helpdesk Support Engineer (Day/ Night) (16-23K) Sustain the Tier-1 hotline operation to fulfil...
. Job Description Provide IT helpdesk support to end users. Address user inquiries and perform technical troubleshooting. Manage the... of one year of experience in IT helpdesk support. Familiarity with Windows, O365, mobile devices, and other desktop support...
frontline helpdesk support for IT-related issues, along with first tier troubleshooting and coordination with internal...A consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer. This role requires providing...
Job Reference SW8680 | 31 Jul 2024 – Helpdesk and Deskside Support Engineer (18-25k) Responsibilities Perform IT... helpdesk frontline support (On-site, Phone, E-Mail, etc). Technical Support for Desktop PCs – both Software and Hardware...
SW8632 |03 Apr 2024 Helpdesk Support Engineer (Overnight) (18-23K) Provide frontline helpdesk support on IT-related... and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information...
SW9571 | 16 Nov 2018 Helpdesk Support Specialist Provide on-time 1st tier technical support to end‑user via phone... and email Log all reported technical enquiries and escalates to 2nd tier support if needed Perform remote IT troubleshooting...
Helpdesk Support (Overnight) Provide frontline helpdesk support on IT‑related issues through omni‑channel and log... cases to a ticketing system Coordinate with internal and external parties Assist in performing any other IT duties...
SW8495 |16 May 2023 Helpdesk Support Engineer (Evening Shift) Provide frontline helpdesk support on IT-related issues... in customer service area in IT field is preferable. Prior experience in providing technical support to clients over the phone...
SW8612 | 29 Jan 2024 – Deskside Engineer (Retail Helpdesk & L2 Support, 20-30K) Responsibilities Provide technical... SCCM. Qualifications & Benefits Diploma or above on IT. 2 years of relevant support experience. Good technical skill...
SW9884 |23 Oct 2019 Helpdesk Support Team Lead Lead the team to provide 1st level IT support including desktop related... / Computer Science or other related disciplines 3-5 years of experience in IT support field, helpdesk support experience Good...
SW8598 |17 Jan 2024 Helpdesk and Deskside Support Engineer (30-40k / No OT) Provide frontline helpdesk support on IT.... Three years working experience in related IT field is preferable. Prior experience in providing technical support...
SW8348 |03 Aug 2022 Helpdesk Engineer / Technical Support Provide helpdesk support to users and troubleshoot issues... on all IT aspects including hardware, software and system network Provide first line technical support for IT issues or ad-hoc...
SW8084 |24 Nov 2020 Helpdesk / Deskside Support Provide first-line support for all IT incidents, resolve application... and setup Provide end-user support on hardware, software, server and networking related issues Provide helpdesk and remote IT...
SW8704 |19 Sep 2024 Helpdesk Support Engineer (17-22K) The primary responsibility is to conduct frontline support... needs via telephone and email and give initial support to users. Perform ad hoc IT support duties as assigned. Fulfill...
on IT applications Maintain hardware and software asset management Provide PC Hardware & Software installation Helpdesk...SW9528 |25 Aug 2018 Responsibilities Application Support Independently carry out incident investigations, root...
A multinational IT solutions provider is seeking a Helpdesk Support Officer in Hong Kong. The role involves system... in Computer Science or related fields, with 2-3 years of experience in helpdesk support. Strong communication skills in English...
disciplines. 2-3 years relevant working experience in helpdesk support. Knowledge in IT support, such as Microsoft Windows... following vacancy: Helpdesk Support Officer RESPONSIBILITIES System support and maintain customer systems. Handle...
command of both spoken and written English & Chinese. Have working knowledge of IT support operation. Well communicator...SWC8626 |06 Mar 2024 Responsibilities Receive and solve IT related inquiries from users through phone...
Handle the hotline, service desk services and problem escalation Provide technical and operational support to internal IT... IT Service Job Requirements IT support or relevant experience (Less experience and Fresh Graduate will be considered...
Job Requirements IT support or relevant experience (Less experience and Fresh Graduate will be considered) Diploma / degree holder...Leading IT&T services company in Hong Kong Job Description Perform the system and jobs monitoring Provide...