A leading consulting firm in Hong Kong is seeking a Helpdesk Support Team Lead to oversee the IT support team. The role... is required. This position offers an exciting opportunity to lead a dynamic team in a fast-paced environment. #J-18808-Ljbffr...
SW9884 |23 Oct 2019 Helpdesk Support Team Lead Lead the team to provide 1st level IT support including desktop related... all clients enquires in the ticketing system and escalate users problem to 2nd tier support if needed Monitor and ensure helpdesk...
SW9858 |28 Aug 2019 Service Desk Team Lead / Helpdesk Support Team Lead Lead the team to provide 1st level IT support... if needed Monitor and ensure helpdesk team performance can meet with SLA Prepare monthly incident report Diploma...
support to customers, supervising the helpdesk team, and ensuring operations meet company standards. Candidates...A regional IT services provider is seeking a Helpdesk Supervisor in Hong Kong. The role requires providing first line...
involves leading a team of service agents and requires strong communication skills in Cantonese, English, and Mandarin... should have at least a diploma and a working knowledge of helpdesk operations. Interested applicants should include their expected salary...
candidate must ensure the smooth operation of the Tier-1 hotline and lead a team of service agents effectively. Responsibilities...A technology solutions provider in Hong Kong is looking for a Supervisor for their helpdesk operation. The ideal...
A technology consulting firm located in Hong Kong is seeking an experienced Assistant IT Helpdesk Manager to oversee... a team of service desk agents. This role includes mentoring team members, managing incidents, and ensuring adherence...
technical support for internal users and lead a small team. The ideal candidate should have at least 5 years of experience in IT...A leading consulting firm in Hong Kong is looking for a Senior Deskside Support Engineer / Team Leader to provide...
A tech consulting firm in Hong Kong is seeking a Senior Deskside Support Engineer. This position requires at least 5... years of experience in IT support. Responsibilities include providing technical support for desktop software...
Our client is a large Investment Bank is looking to hire IT Helpdesk / Technical Support / IT Support... and problems solving. Incident management. Report operation risk to Team Lead. Maintain and update knowledge base including...
A technology consulting firm in Hong Kong is seeking an experienced IT Helpdesk Team Lead to manage and support the... helpdesk team. You will oversee service delivery, ensure compliance with SLAs, and provide technical leadership. Candidates...
, and overseeing the Helpdesk team. The ideal candidate has at least 4 years of IT experience, including 2 years in level 2 user...A leading consulting firm in Hong Kong is seeking a Senior Deskside Engineer to provide tier 1 and tier 2 IT support...
A respected financial institution located in Hong Kong is seeking a Regional IT Helpdesk Support professional. The... ideal candidate will provide 1st and 2nd level IT support to over 500 users, troubleshoot desktop and application issues...
A leading consulting firm in Hong Kong is seeking a Service Desk Team Lead to lead an IT support team. The ideal... should have a diploma in IT or related fields and 3-5 years of helpdesk support experience, alongside strong communication skills...
and architecture team to enable country Deskside support team to support EUS application launch Monitor, control and support service... service e.g. service desk/deskside support/Groupware for APAC Working experience in lead multi countries deskside support...
Lead and manage the team to provide 1st level IT support including desktop related technical assistance via phone... and escalate users problem to 2nd tier support if needed Provide feedback to the team lead and make resource decisions based...
SW8722 |19 Nov 2024 Senior Deskside Support Engineer/ Team Leader (28-35k) Responsibilities Provide technical... pledges. Communicate effectively with end users and other support parties. Troubleshoot I.T related issues and lead a small...
IT Desktop Support Team Leader (Legal Firm) - IC Client Description UK-based international legal firm... on issues, escalating urgent/difficult or large impacting calls to the Technical Team Lead in Hong Kong and London. Work...
effectively with end users and other support parties. Troubleshoot I.T related issues and lead a small team. Degree holder...SW8742 |13 Jan 2025 Senior Deskside Support Engineer/ Team Leader (28-36k) Provide technical support for internal...
communication channel for the service team. The role involves managing support calls, providing first-line technical support..., and possess a diploma or above, along with relevant experience in customer service or helpdesk roles. This is a great opportunity...