The Role: Reporting to the Service Desk Manager (SDM), the 1st Line Service Analyst is responsible for supporting RWK... that cannot be resolved by 1st line, providing detailed notes prior to escalation Work with other members of the Service Desk...
1st Line Support Analyst Bath, Onsite Up to £27,500 per annum 1st Line Support Analyst... experience in a customer support, service desk, or IT helpdesk environment Strong troubleshooting skills across operating...
Job Description We're looking for a skilled 2nd Line Security Analyst to strengthen our End User Compute (EUC...) security posture. You'll act as a key escalation point from 1st Line Support, working closely with 3rd Line Security...