A leading IT consultancy in Hong Kong is seeking a Service Desk / Call Centre Engineer. The successful candidate... will handle service requests through various channels and provide technical support for IT issues. Ideal applicants...
SW8905 |18 Dec 2025 Service Desk / Call Centre Engineer (16-20K) Sustain the Tier-1 hotline operation to fulfil... communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through omni-channel and log...
frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Handle POS related... Diploma or above in Information Technology or related discipline. One year working experience in customer service area in IT...