Job Title: IT Service Desk Quality Assurance Analyst Company: Virtual Technologies Group (VTG) Position Availability... in a Quality Assurance or Quality Analyst role within an IT Service Desk or Contact Center environment. Proven experience...
stakeholders. Lead the Service Desk's quality assurance program, including monitoring quality scores, analyzing performance data...Job Title: IT Service Desk Deputy Operations Manager Company: Virtual Technologies Group (VTG) Position Availability...
Job Title: IT Service Desk Knowledge Training Lead Evergreen: Anticipated January 2025 Company: Virtual Technologies... of technology and making a positive impact on the world. The IT Service Desk Knowledge/Training Lead is a dual-function role...