and be able to multitask effectively. Responsibilities include logging Service Desk tickets and responding to queries over phone...A technology support company in Hong Kong seeks an individual for first level assistance and remote control support...
SW8383 |18 Oct 2022 Service Support Analyst (ITIL) Assist in IT Service Management, including Service Desk, Incident... to key stakeholders Identify and drive system and workflow improvements to enhance the operation automation and self-service...
Support, Customer Service, Service Desk Analyst, in IT or Telecommunications industry #J-18808-Ljbffr... applicants will have come from a service role or IT background and be technically savvy, a quick learner and able to think...
A leading global private bank in Hong Kong seeks a Team Head of IT Service/Help Desk to oversee IT support for 500... users. The successful applicant will manage a team and ensure high-quality service delivery while working closely with IT...
PLATFORM SUPPORT COORDINATOR The Trade Desk is changing the way global brands and their agencies advertise..., driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it...
Handle the hotline, service desk services and problem escalation Provide technical and operational support to internal IT... IT Service Job Requirements IT support or relevant experience (Less experience and Fresh Graduate will be considered...
Support Perform level 1 support on troubleshooting, incident Ticket Escalation Maintenance help desk log and call assignment... Maintain Service Level Agreement (SLA) on providing technical support service Qualifications Higher Diploma...
, service desk services and problem escalation Prepare routine reports and documents of the supported IT Services... Job Requirements IT support or relevant experience (Less experience and Fresh Graduate will be considered) Diploma / degree holder...
and documents of the supported IT Service IT support or relevant experience (Fresh Graduate will be considered) Diploma / degree... and jobs monitoring, i.e. system health check Handle the hotline, service desk services and problem escalation Provide technical...
, changes and updates. Required Skills: Previous IT Helpdesk/Support role with up to three years’ experience... literacy skills. The ability to follow policies and procedures of the support desk. Willing to assist during non-working...
providing end-to-end support services for IT and desk side support in our client’s offices. This is a hands‑on role... (Blackberry, iPhone, Remote access) Your skills and experience 3‑to‑5 year’s experience in IT, desktop support...
, service desk services and problem escalation Prepare routine reports and documents of the supported IT Services... Job Requirements IT support or relevant experience (Less experience and Fresh Graduate will be considered) Diploma / degree holder...
Service Desk). Develop and deliver basic training sessions or one-on-one support to enhance end users' digital literacy... looking for a VIP Support to join their service delivery team. The selected candidate will be responsible for providing technical...
providing end-to-end support services for IT and desk side support in our client's offices. This is a hands-on role... (Blackberry, iPhone, Remote access) Your skills and experience 3-to-5 year's experience in IT, desktop support...
monitoring and ensure system health checks. Responsibilities include managing hotline and service desk services...A leading IT services company in Hong Kong is seeking a Computer Operator (Operation Specialist) to perform system...
support process and meet the SLA and adapt to group IT standard and policy Manage a team of IT support to provide Help Desk... to support staff on hardware/software provisioning, IT enquires/problems, and office IT infrastructure. Manage IT budgets...
A consulting firm in Hong Kong is looking for an IT Support Specialist to manage hotline and service desk services.... Candidates should have a diploma or degree in Computer Science and at least one year of experience with governmental IT systems...
systems and IT infrastructure that includes, but not limited to, the following: Provide help desk support to public users... proposed staff shall be responsible for providing help desk support to the public and technical support for the application...
SW8867 |20 Oct 2025 Assistant IT Helpdesk Manager (AI / ITIL, 30-40K) Manage and oversee a team of service desk agents... and resolution of IT issues. Oversee change management processes to ensure minimal disruption to service delivery. Drive...
, including network, infrastructure and help desk functions Manage IT security & compliance control Provide technical advice...Our client is a well-established Chinese Financial Institution in Hong Kong. They are currently looking for Head of IT...