Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering...: This is an afternoon shift role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support for all the...
Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering... with PagerDuty and Service Now), Slack, Confluence and Share Point Subject matter expertise in incident management frameworks...
all issues according to standard operating procedures and use the MMC Tech incident management system for tracking. Collaborate... at Marsh & McLennan as a Senior Analyst - IT Support. This role will require employees to be in the office five days a week...