to enhance service delivery and user satisfaction. Provide training and guidance to IT staff on ITSM processes and tools... technology, Computer Science, or related field. 3-7 years of experience in IT service management or IT operations roles. ITIL...
Responsibilities: Operate, configure, and administer central IT Service Operation tools with a focus on Event... Management. Build, maintain, and monitor interfaces to Configuration and Service Management systems. Manage infrastructure...
Service Delivery Manager / IT Project Manager Company Introduction - Malaysia-based tech company (Software House... to management on service delivery performance. - Collaborate with technical partners to set standards for software, infrastructure...
to business needs. Responsible for providing reliable delivery of IT services based on IT Service Management (ITSM) processes.... Provide expertise to incident, problem management, change, release and configuration management according to ITSM...
on our clients' success. www.IPC.com The Global Service Engineer (GSE) will be a member of a Central 24x7 Remote Support Technical... Health Checks, Service Validation, and Reporting Front-end Incident Management; with a primary focus towards restoring...
Advance your career as a Service Automation Engineer in a trusted financial institution! Your New Company This company... Model. Hands-on experience with Helix ITSM Development for Remedy Midtier & Progressive Web App. Excellent management skills...
. Proficiency in using IT service management (ITSM) tools and ticketing systems to track, monitor, and report on support metrics..., and managing service level agreements (SLAs). Handle escalated incidents, collaborate with other IT teams, and implement strategies...
Be a part of something BIG! We are seeking a highly skilled and detail-driven Cloud Engineer (Senior) to be responsible... services. The role includes leading on-call incident response, driving service recovery, and improving operational resilience...
. Experience with network protocols and certificate management Intermediate understanding of the IT & Network infrastructure...Job Summary As the Support Engineer, Production Operations, you will play a critical role in managing the production...
/ITSM Integration experience. ServiceNow ITOM (Event Mgmt. & Operational Intelligence) experience Strong people management... Jobs Job Details Platform Engineer Job Description Requisition Number: 48726 Job Location: Bukit Jalil KL, MYS Work Type: Office Working...
Specific Technical Competencies Endpoint Management Technical Troubleshooting Mobile OS - iOS & Android IT Service Management...Job Summary We are seeking a dedicated and skilled Support Engineer to join our IT Support team. The ideal candidate...
ITSM Incident Management is recommended. Advanced proficiency in Application Remediation and IT Troubleshooting...). Familiarity with ITSM processes and ticket lifecycle management. Ability to work in a fast-paced, service-oriented environment....
ITSM Incident Management is recommended. Advanced proficiency in Application Remediation and IT Troubleshooting...). Familiarity with ITSM processes and ticket lifecycle management. Ability to work in a fast-paced, service-oriented environment....
Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution... consulting, business intelligence, business process automation and managed services. And we service a client base across banking...
incident updates to stakeholders. Incident & Problem Management Support incident resolution in line with ITSM processes...Be a part of something BIG! We are seeking a highly skilled and detail-driven Cloud Engineer (Junior) to support the...
. Incident & Problem Management Support incident resolution in line with ITSM processes. Accurately log, update, and close... and detail-driven Cloud Engineer (Junior) to support the day-to-day operation, monitoring, and maintenance of cloud...
and detail-driven Cloud Engineer (Senior) to be responsible for ensuring the reliability, availability, and operational..., driving service recovery, and improving operational resilience through automation and continuous improvement. Make an Impact...
Management Managing major incidents impacting customer-critical telco services. Balancing rapid service recovery with strict...Be a part of something BIG! We are seeking a highly skilled and detail-driven Cloud Engineer (Senior...
and accurate incident updates to stakeholders. Incident & Problem Management Support incident resolution in line with ITSM...Be a part of something BIG! We are seeking a highly skilled and detail-driven Cloud Engineer (Junior) to support the...
Entity: Technology Job Family Group: IT&S Group Job Description: You will work with You will be part... Enterprise Technology Engineer in ServiceNow space will play a key role in designing and delivering high-quality, customer...