Shields Health Solutions is seeking an IT Tier 2 Support Agent to join the IT Helpdesk Team. This role provides a point... from home. IT Tier 2 Support Agents report to the IT Helpdesk Manager. Job Summary: Demonstrates proficiency in Helpdesk...
NEW SUBMISSIONS ONLY. PLEASE DO NOT SUBMIT CANDIDATES THAT WERE SUBMITTED TO ANY PREVIOUS AZDOR CALL CENTER AGENT... POSTINGS. Any repeat candidates will be rejected. Due to the high submissions of this posting, the bid limit will be 2...
: Answering incoming phone calls in a fast-paced environment Resolving Tier 1 level issues Reviewing taxpayer accounts..., telecommunications (not technical support) Experience Preferred: Experience with participating in process improvement activities...