and 2nd level technical support for IT hardware and software related incidents. Properly document resolved incidents... with owners of ITIL Disciplines (Incident, Problem, Change, Release, and Configuration) to provide effective IT support to the end...
Desktop Support Senior Technician - Bilingual Your potential has a place here with TTEC’s award-winning employment... experience. As a Desktop Support Senior Technician working on site in Mexico City, you’ll be a part of bringing humanity...
Customer Experience Technician, Tier 2 will be responsible for communicating with digital consumers, troubleshooting issues... technical problems of assigned cases Showcase advanced analytical skills to identify, gather, and organize information as it...
technician resources and liaise with Dispatchers / Site or Resource Managers - Support with CIM sequence / execution timelines... and long-term relationship whit our customers. The Service Operations Support sub department is responsible to ensure all the...