of Excellence Manager/Lead provides end-to-end leadership of Vertiv's low-code automation platform and practices across the Support... Center of Excellence Manager/Lead provides end-to-end leadership of Vertiv's low-code automation platform and practices...
technical solutions to the IT Knowledge Base Participate in projects and initiatives as directed by the Service Desk Manager... priorities in a fast-paced global team environment a must. Ability to work in a rotating shift schedule is a must A+ and ITIL...
administration ITIL qualification or experience (preferred) Excellent written and spoken English, suitable for professional, customer.... Adapt with flexibility to any additional responsibilities set by the IT ServiceDesk Manager Why We Stand Out Among the Rest...
in Basic Dynamics CRM, D365 platforms is preferred Mid-Senior Level / Manager IT and Software Computer Software... implementation and the subsequent 24/7 support according to ITIL standards, we create sustainable customer satisfaction. As a DIN ISO...
, or culture-is managed in a structured and empathetic way. The Change Manager partners closely with senior leaders, project teams... with ITIL or similar IT service management frameworks. Strong analytical and problem-solving skills. Change management...
in the ServiceNow team, you will identify the best solution for a specific requirement. The application manager will work... to ITIL standards and processes, as well as ServiceNow best practices when developing new or updating existing functionality...
: Senior - Quality Assurance and Service Delivery Location: Philippines About the Role: As a Manager in our Quality... programs (ITIL V4). What We Look For: A team of individuals with commercial acumen, technical expertise, and a passion...
and policy/control standard Problem management Act as backup to the IT Change Manager and Configuration process cluster when..., or SRE roles. Deep understanding of ITIL, Agile, and DevOps frameworks. Strong stakeholder management and process...
Suite (CE) will be an advantage. ITIL Foundation certification or experience in ITIL-based service delivery. Exposure.... Skills: Detail-oriented ITIL M3 Environment Management M3 Environment Management PRE-SCREENING QUESTIONS: 1. How many years...
Cloud Suite (CE) will be an advantage. ITIL Foundation certification or experience in ITIL-based service delivery. Exposure.... Skills: Detail-oriented ITIL M3 Environment Management M3 Environment Management PRE-SCREENING QUESTIONS: 1. How many years...
that do not require direct Project Manager oversight (e.g., workstation and printer deployments), ensuring alignment with ITS standards.... Certifications: CompTIA Project+, CAPM, ITIL Foundation (preferred but not required). Technical Familiarity: Basic understanding...
Service Delivery Manager and the Solution teams to ensure problems are logged, prioritized, and implemented. Leads... on improving our services Uses ITIL best practices consistently. Works with programs and projects teams to understand the impact...
. Work closely with the IT manager in tracking project costs in comparison with the budgeted projections. Conduct periodic... Excel Graduate of any IT course Knowledge in ITIL framework is preferred....
Role Overview: The Service Delivery Lead works closely with the Service Delivery Manager to ensure smooth day-to-day IT... in IT operations, service delivery, or related technical roles. Familiarity with ITIL processes, network and endpoint...
will be based out of our Philippines office in Manila and will report directly to the Senior Manager of the User Experience in the... with direct manager and other IT members Contact Internet service providers and our internal IT team if bandwidth stability issues...
that do not require direct Project Manager oversight (e.g., workstation and printer deployments), ensuring alignment with ITS standards.... Certifications: CompTIA Project+, CAPM, ITIL Foundation (preferred but not required). Technical Familiarity: Basic understanding...
model. The Junior Operational Engineer will assist the End User Computing operations manager and End User Computing... resolution. Qualifications The Requirement An ITIL qualification is desirable but not essential A basic understanding...
Standards & Compliance Follow established platform standards, ITIL processes, and security controls. Ensure correct role..., and Project Manager Participate in workshops, demos, and technical discussions with stakeholders. Provide clear technical updates...
enforcement Strong understanding of IT governance and service management frameworks (e.g., ITIL) Experienced in resolving... Security Operations Centers / GIAC Security Operations Manager Certification (GSOM)SANS LDR514 Security Strategic Planning...
of our Philippines office in Manila and will report directly to the Senior Manager of the User Experience in the United States... Support: Monitor Internet status and proactively communicate trending issues with direct manager and other IT members Contact...