We are looking for the ITS Knowledge and Service Catalog Manager who will play a pivotal role in shaping a seamless IT... service experience for colleagues by managing both the IT Service Catalog and the IT Knowledge Base. This individual...
Service Desk Manager / India Team Leader Are you passionate about IT and eager to grow your career in a dynamic... base articles, and service catalog improvements. Identify and document workarounds and recurring issues. What You Bring...
, management, and maintenance of the Service Catalog, ensuring it is user-friendly, accurate, and comprehensive. Collaborate... with service owners and PSLs/domains to define and onboard new request able services into the catalog. Cross-Functional...