and improve Incident, Problem, and Change processes across a multi‑vendor landscape to keep our services stable, efficient..., and continuously improving. What will you do: Own end‑to‑end Incident, Problem & Change processes with clear policies, KPIs/SLAs...
Application Service Delivery Owner for Sweden Full owner of the Swedish Service Management Office (SMO) As you establish... in the Cluster IS/IT Portfolio Steering Committee. Contribute to ITSM process development, governance, and optimization...