security updates and patches, ensuring the ITSM system remains compliant and appropriately hardened. Maintain backup... solutions. Primary Responsibilities: Administer and sustain the enterprise ITSM platform that directs, maintains...
Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the..., data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data...
Service Desk Ticketing System Administrator is responsible for the configuration, administration, and optimization of the..., data integrity, and ITIL-aligned service workflows. This position plays a key role in maintaining system performance, data...
Overview: JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland... across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing...
administrator support with the installation, configuration and maintenance of network communication devices, servers, network... Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following...