. Service & Operations Management: Establish and monitor SLAs, operational KPIs, and oversee incident/problem management...
of escalation for customers Identify and implement improvements in support processes, monitoring, and incident response workflows...
to resolution and follow up on incident Business Systems Develops knowledge of and learns business systems (e.g., Siebel , CSC...
Box internally and externally., Manage and coordinate the team’s on-call rotation to ensure timely and effective incident...
assessments, and incident retrospectives(escaped defects). Collaborate with and devops engineers to refine monitoring, alerting...
in key areas such as Hardware Asset Management, Incident Management, and Problem Management. The Product Owner plays... tools. What will you do? Oversee ITSM practices, focusing on Hardware Asset Management, Incident Management...
design cybersecurity strategies and monitoring or incident response processes, but we also support them in the implementation...
maintaining incident runbooks partnering with DevOps teams to quickly resolve data quality issues Monitor and report on data...
for batch and streaming interfaces managing quality metrics and thresholds maintaining incident runbooks partnering...
platform, with a focus on AWS cloud environments. Develop and maintain automated security monitoring, alerting, and incident..., monitoring, and incident response using tools such as AWS Security Hub, CloudTrail, and SIEM solutions Good knowledge...
. Participate in “data engineer on duty” rotations during regular office hours to support data services and incident response... Expectations, PyTest), integrating comprehensive data validation and quality gates within CI/CD pipelines, and supporting incident...
platforms., Set global best practices for monitoring, incident response, and compliance., Mentor engineers and foster continuous... improvement., Manage observability tools for consistency and compliance., Lead incident investigations and root cause analysis...
, and optimization initiatives., Assist with incident management, root-cause analysis, and resolution., Deliver training and knowledge...
within CI/CD pipelines, and supporting incident triage and root cause analysis. Basic knowledge working with containerized... and incident response., Mentor junior engineers and uphold high standards in code review, testing, and documentation.] Requirements...
Incident Management: Ability to respond to critical alerts, define new alerting rules after incidents, and document incident... , Respond to critical alerts (including on-call duties) and implement new alerting rules post-incident , Document incident...
, and automated backfills and drive post-incident reviews. ] Requirements: AI, SQL, PySpark, Python, Apache Airflow, AWS, Glue, Kafka...
design cybersecurity strategies and monitoring or incident response processes, but we also support them in the implementation...
in collaboration with QA engineers ● Enforce incident management processes ● Report on progress, risks, and changes to stakeholders...
processes that scale Detection Engineering in a rapidly expanding company, including how incident response is handled...
(e.g. SLIs/SLOs, error budgets, incident response), but you approach reliability as a software problem first. Clear...