🌐 Incident Management Specialist (Remote – Guatemala or Colombia) Compensation: USD $2,000/month Schedule: Monday... looking for an Incident Management Specialist to join our IT Shared Services team. This role is key to ensuring operational continuity...
incident management tools such as ServiceNow to track, document, and resolve cases. - Collaborate with internal teams... applications - Basic understanding of SQL - Experience using incident management tools (e.g., ServiceNow) - Strong analytical...
, or ticketing systems in clear, professional English. - Utilize incident management tools such as ServiceNow to track, document... understanding of SQL? - Have you used any incident management tool, such as ServiceNow, to provide technical support? Language...
Job Title: Specialist I, Governance, Risk and Compliance (TCF) Job Description The Business Information Security... manipulation, information leakage, etc. impacting business. Typical activities include but are not limited to Risk Management...
, you will lead the support and operational management of RPA solutions across the enterprise. You will be responsible for overseeing... on key operational metrics such as bot uptime, incident resolution time, and support backlog - Perform root cause analysis...
, you will lead the support and operational management of RPA solutions across the enterprise. You will be responsible for overseeing... on key operational metrics such as bot uptime, incident resolution time, and support backlog - Perform root cause analysis...
and identify the root cause for resolution. - Ensure incident and change management processes are executed as mandated, partnering... etc. (highly desirable) - 3+ years of experience in Application Support, Log Monitoring, Debugging and Incident Management process...
cause for resolution. - Ensure incident and change management processes are executed as mandated, partnering with various... etc. (highly desirable) - 3+ years of experience in Application Support, Log Monitoring, Debugging and Incident Management process...
monitoring and alerting tools, incident management systems, and cloud platforms Build your skills in a 24/7 operational support... environment, improving resilience, problem-solving, and analytical thinking ✅ Is that you? 2+ years of IT support and incident...
, incident response, and problem management processes. Required Qualifications - 5+ years of experience supporting enterprise... 35 years ago (1986). Since then, we have become a leading integral provider of business process and technology management...
Job Tittle: Specialist AFR Location: GSC BOG Develop and administer AFR Ops/CS plans and processes to deliver flow... and policies. Key Responsibilities: Act as Customer first point of contact for shipment information, incident/complaint...
, configuration changes, incident response, and problem management processes. Required Qualifications: 5+ years of experience... management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support...