based in Buenos Aires, Argentina. - Availability for international travel within LATAM when required. - Argentinian... that power secure transactions across the world. We are looking for a Service Delivery Manager (SDM) in Argentina to ensure...
working with operation management, release management, incident management, application maintenance and support - Experience...
experience required - At least 4 or 5 years of experience working with operation management, release management, incident...
knowledge - advanced in Incident and Problem Management processes....
. Technical Skills - IT Service Management tools (ticketing) tool user knowledge. - ITIL v4 knowledge - advanced in Incident...
Community Lead | Community | Buenos Aires, Argentina About Us At WeWork, we provide flexible workspace solutions...: - Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross...
, coach, and develop Engineering Managers and senior ICs. Building a manager-of-managers structure over time - Design the..., AND RELIABILITY - Improve engineering velocity, code quality, and operational excellence across teams - Oversee incident response...
**: - Act as point of escalation for any request for all functional teams - Determines if a request/incident needs... Analysis come with observation for further actions on monthly basis - Participate in Incident review following major Incidents...
progress of Incident´s resolution to ensure accomplish SLAs. Help on Issue solving, diagnosis and troubleshooting. Lead... OTT Tech Lead on training the operators. Assist Manager to accomplish WM and Team goals. Assist Manager to create/update...
thresholds for incident(s), request(s) and problem(s) - Consult and collaborate with your immediate peers or colleagues... & Client (OS); SCCM; Intune; Microsoft Identity Manager (MIM); Hyper-V. EMS: ATP, AADP, MIP, MCAS, MDATP. - Written and verbal...
into a Technical support engineering, sales engineering, or product manager role - Oversee resolution of technical issues coming... an advantage. - Overseeing Incident, Problem, Change and Knowledge management processes. - Experience in the Agile working...
- Manage Incident, Problem and Change Management requests remotely to Global Avaya Managed Service and Cloud accounts meeting... Avaya products will be an added advantage o Avaya Experience Platform o Avaya Aura (System Manager, Session Manager, CM...
fundamentals (e.g., IAM, EC2/EKS, S3, CloudWatch/CloudTrail, Parameter Store/Secrets Manager). - Practical understanding..., and follow runbooks for incident response. - Support CI/CD pipelines (e.g., GitLab CI): keep pipelines green, add/adjust...
progress of Incident´s resolution to ensure accomplish SLAs. Help on Issue solving, diagnosis and troubleshooting. Lead... OTT Tech Lead on training the operators. Assist Manager to accomplish WM and Team goals. Assist Manager to create/update...
. - Previous experience with Disaster Recovery Planning and Incident Response. - Understanding of APIs and how to develop... Manager call (45 minutes) - Team member interview (1 hour) - Leadership call (30 minutes) - Paid work test - Reference...
expansion - Collaborate with field technicians to patch and maintain fiber connections in data centers - Incident Management... management tools and methodologies **Your contact for this vacancy is**: **Olha Hurska**: HR Manager...
fundamentals (e.g., IAM, EC2/EKS, S3, CloudWatch/CloudTrail, Parameter Store/Secrets Manager). - Practical understanding..., and follow runbooks for incident response. - Support CI/CD pipelines (e.g., GitLab CI): keep pipelines green, add/adjust...
fundamentals (e.g., IAM, EC2/EKS, S3, CloudWatch/CloudTrail, Parameter Store/Secrets Manager). - Practical understanding..., and follow runbooks for incident response. - Support CI/CD pipelines (e.g., GitLab CI): keep pipelines green, add/adjust...
fundamentals (e.g., IAM, EC2/EKS, S3, CloudWatch/CloudTrail, Parameter Store/Secrets Manager). - Practical understanding..., and follow runbooks for incident response. - Support CI/CD pipelines (e.g., GitLab CI): keep pipelines green, add/adjust...
fundamentals (e.g., IAM, EC2/EKS, S3, CloudWatch/CloudTrail, Parameter Store/Secrets Manager). - Practical understanding..., and follow runbooks for incident response. - Support CI/CD pipelines (e.g., GitLab CI): keep pipelines green, add/adjust...