about the role Ensure compliance of performance management targets and customer satisfaction. Ensure all incidents/inquiries are processed and resolved or sent to appropriate next level agency in a speedy and effective manner. To provid...
about the role SITA Standard Service desk is high visibility desk and Engineer Integrated Ops would be responsible... Customers are regularly informed on request status or incident progress. - Make assessment of requests that cannot be easily...
of Incidents and complaints. - Ensure Customers are regularly informed on request status or incident progress. - Make assessment... based on agreed service levels. - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business...
Job Title: Key Account Manager (KAM) Location: Gurgaon Department: Operations / Client Servicing Company...: Innovision Limited Role Summary As a Key Account Manager (KAM) at Innovision, you will play a pivotal role in nurturing long...