and Decisions Officers on a 2.5-months contract, highly likely to be extended at clients discretion... service for the London Borough of Islington. The primary purpose of the Inquiries and Decisions Officer is to handle the...
's safeguarding work. Responsibility in delivering a co-ordinated approach to inquiries and decisions for families and vulnerable... and main duty decisions (singles and families) with particular reference to assisting people under the relevant homelessness...
. Manage inquiries from both internal and external customers. Provide complex advice verbally and in writing, crafting... comprehensive decisions. Handle complex cases with bespoke recommendations for the line manager. Identify and refer medical...
for employee inquiries and issues. Develop service level agreements (SLAs) and quality standards for the HR Help Desk team... and tools, using data and analytics to inform decisions, drive efficiencies, and enhance the employee experience at scale...