What you'll be doing: -Moderate all customer reviews and respond to email queries in Italian and English -Meets... of departmental resources, policies, and procedures -Uses customer service tools in order to provide an accurate response...
. Your exceptional customer service skills, commercial judgment, skillful use of travel research and booking technology, and passion..., and VIP service) for premium cardholders, considering all the needs of the customer Preparation of tailor-made...
across multiple business functions, including: Business Development Consultants (B2B) Customer Service Representatives (Italian & UK..., customer service, and onboarding teams. Prepare detailed reports on productivity, conversion rates, campaign ROI, and client...
(B2B) Customer Service Representatives (Italian & UK markets) Retention Specialists Onboarding Specialists Content... & Reporting Track and analyze performance metrics across recruitment, marketing, customer service, and onboarding teams. Prepare...