Jobs Job Description Japanese Bilingual Service Desk Agent Job Location: Cebu City, Taguig City Location Flexibility: Primary Location... and analysis of service desk performance. Perform other task in relation to the role as assigned by one's superior or by the...
metrics and SLAs. Contribute to regular reporting and analysis of service desk performance. Perform other task in relation...-routine IT incidents, problems, and service requests, providing effective first-level support to ensure minimal disruption...