Discover your 100% YOU with MicroSourcing! Position: Knowledge Base Analyst - ServiceNow Location : BGC, Taguig Work... Knowledge Base Analyst to join our team, reporting directly to the Associate Director, Optimisation & Platforms. In this role...
and contribute to the organizational knowledge base Assist in the preparation of multiple ServiceNow forms and other project-related...The Senior Business Analyst, Finance Solutions will oversee and execute core functions within the Finance Solutions...
migrations. Maintain detailed technical documentation, SOPs, and knowledge base articles. Stay current with platform updates... voice environments. Integration knowledge with CRM platforms like Salesforce, ServiceNow, or similar. Exposure to security...
to Windows and macOS systems, applications, hardware and network connectivity Document solutions and contribute to the knowledge... base for recurring issues Collaborate with other IT teams (e.g., infrastructure, application support, network operations...
for auditand knowledge base purposes Required Skills and Qualifications: Strong understanding of SAP Ariba modules... with incident management tools (e.g., ServiceNow, Jira). Knowledge of ITIL practices is a plus. Job Category: IT - Application...
for auditand knowledge base purposes Required Skills and Qualifications: Strong understanding of SAP Ariba modules... with incident management tools (e.g., ServiceNow, Jira). Knowledge of ITIL practices is a plus. Job Category: IT - Application...
development of documentation and knowledge base, including appropriate policies and procedures for training and support programs... issue hand off to the relevant second / third line support teams. The role will also require knowledge in batch...
, vendors and other 3rd parties basis the procedures defined, instructions provided and the knowledge base available. These...Educational Background ' - Bachelor's degree in any discipline - Basic computer knowledge required (MS- Office...
for enterprise application related issues. Assist in the development of documentation and knowledge base, including appropriate...., ServiceNow). Able to learn new processes quickly and an ability to keep knowledge and skills up to date. Proficiency...