Job Summary We are looking for a skilled L1 Technical Support to join our team! Job Description Company... of urgent issues and those that are close to breaching Support Service Level Agreements (SLA) Build subject matter expertise...
networks, hardware, software, and other equipment at regular intervals. An excellent Helpdesk technician must have good... process. Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products...
Discover your 100% YOU with MicroSourcing! Position: L1 Support Location: Global One, Eastwood, Libis, QC, Philippines.... Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role: As a L1 Support...
Discover your 100% YOU with MicroSourcing! Position: L1 Support Location: Global One, Eastwood, Libis, QC, Philippines.... Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role: As a L1 Support...
Helpdesk L3 support, you will provide advanced technical support and resolve complex IT issues for the entire operating... and troubleshooting for operating hotels as the escalation point of contact for all IT issues. As an IT Helpdesk L3 support...
Helpdesk L3 support, you will provide advanced technical support and resolve complex IT issues for the entire operating... and troubleshooting for operating hotels as the escalation point of contact for all IT issues. As an IT Helpdesk L3 support...
in Information Technology or Diploma in Information Technology 4+ years technical experience ideally in L1/L2 technical support... to handle multiple support cases Strong writing skills to maintain organized documentation Customer-oriented...