Real-time monitoring of systems, networks, and applications using monitoring toolIdentify and log alerts for issues... and potential solutions. scalation of issues to L2 or L3 teams when resolution is not possible at L1. * Documentation of incidents...
and performance using available monitoring tools Receive and record incidents and service requests from users through ticketing...
, and monitoring of Linux-based systems. Assist in managing cloud environments such as GCP, AWS, or Azure. Collaborate with senior...