information for Tier 3 on issues that require dev involvement Create support commands/scripts/workarounds to resolve customer... issues Support issue resolution with various Internal Admin Tools (IAT) Respond to more advanced issues escalations promptly...
with a proactive approach Analyze L2 support requests from individual business units, take action to resolve the issue and/or escalate... to progression We employ industry experts around the world with specialist knowledge in emerging markets and localisation, who keep...
solutions that help to give our operator clients the competitive edge. Job Purpose: L2 Support Specialist is responsible... to keep the customer performance at the highest level with a proactive approach Analyze L2 support requests from individual...
. In addition, the Application Specialist (Senior) shall lead in resolving L2/L3 tickets and mentor/help Application Analysts for L1...Brief Position Description: The Application Specialist - Veeva supports the day-to-day operations of Clinical Systems...
: L2 Engineer, Technical Consultant, Integration Specialist Customer Success: Customer Success Manager Hiring Process... As part of the Customer Support L1 team, you’ll be the person customers rely on when something isn’t working as expected...
, and maintain systems required to deliver Avaloq services. Middleware & Application Servers Administer and configure middleware... components. Administer and configure web application servers and J2EE application servers (JBoss, WebLogic, Tomcat). Perform...