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Keywords: Lead, Customer Operations, Strategy & Insights, Location: Sydney, NSW

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Lead, Customer Operations, Strategy & Insights

customer experience and operational insights to drive better customer outcomes, aligned with our partners and Cover Genius... Senior Associate, Customer Integrations (internal title) embodies the voice of the customer to internal and external...

Company: Cover Genius
Location: Sydney, NSW
Posted Date: 20 Dec 2025

Senior Manager, Customer & Operations

As Senior Manager, Customer & Operations, you'll lead and optimise key processes and service improvements across Credit... by June 2026. Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy...

Company: Lendi Group
Location: Sydney, NSW
Posted Date: 14 Jan 2026

Senior Manager, Customer & Operations

As Senior Manager, Customer & Operations, you'll lead and optimise key processes and service improvements across Credit... by June 2026. Work with the Best - Collaborate with some of the brightest minds in fintech, financial services, and strategy...

Company: Lendi Group
Location: Sydney, NSW
Posted Date: 14 Jan 2026

Head of Strategy

decision-making to influence outcomes across the portfolio. Lead and inspire a high-performing strategy team to deliver..., and other consulting firms as engaged Finance teams: brand and Group Customer insights team Data & Analytics team Endeavour Delivery...

Company: Endeavour Group
Location: Sydney, NSW
Posted Date: 08 Jan 2026

Senior Manager, Sales Strategy

! Agentforce is the future of AI, and you are the future of Salesforce. About The Position The Strategy & Operations team... review. The successful candidate will be someone who can balance strategy and operations, can work independently...

Company: Salesforce
Location: Sydney, NSW
Posted Date: 08 Jan 2026

Head of Strategy (Melbourne/ Sydney)

, retail network, customer, digital, product, competitive response) Develop and lead a team to deliver the Enterprise strategy... forward and we want you to come along for the ride. About the opportunity Our Enterprise Strategy team leads the delivery...

Posted Date: 07 Jan 2026

Senior Product Strategy Manager

Job Description As the Senior Product Strategy Manager for HelloFresh ANZ, you will lead key product decisions... You will… Lead the strategy and performance for our product and menu across Australia and New Zealand, with a focus on core metrics...

Company: HelloFresh
Location: Sydney, NSW
Posted Date: 24 Dec 2025

Senior Director, Therapeutic Strategy

that maximize opportunities to add value. May serve as a Strategy Lead on assigned proposals/projects. Maintain a solid...Job Overview: In partnership with Sales, Centers of Excellence, Operations, and other functions, support the...

Company: IQVIA
Location: North Sydney, NSW
Posted Date: 21 Dec 2025

Group Strategy Director - Open Door

response to marketing and media briefs, identifying key insights across audience, brand, IP, customer journey and media... Strategy craft, tools and applications, working closely with the OpenDoor Planning Lead, and the OpenDoor leads of XCM & Prime...

Company: WPP Media
Location: Sydney, NSW
Posted Date: 18 Nov 2025

Operations Senior Manager

opportunities. Do work that matters In this role, you will lead the risk operations for the Referral Source Program... thinking and analytics) and formulate hypotheses to validate product strategy / design. Ensure all obligations across customer...

Posted Date: 05 Jan 2026

Finance Analyst - Operations

-by-side with leaders in Operations, Customer Experience and Real Estate, providing real-time insights that drive performance... and influence strategy. Reporting to the Senior Commercial Manager - Operations, you'll gain exposure to multiple operational...

Company: Stryker
Location: Sydney, NSW
Posted Date: 27 Nov 2025

Global Revenue Operations Analyst

and ARR reconciliation. About you: 5-8+ years in Revenue Operations, Customer Success Operations, or Sales Strategy... in a data-driven operations function focused on maximizing growth within our existing customer base. As a Global Revenue...

Company: SafetyCulture
Location: Sydney, NSW
Posted Date: 16 Nov 2025

Business Analyst - Human Pharma Operations

partner in performance management and customer understanding. Main Responsibilities Lead Patient-Based Forecasting (PBF... insights to action, enabling confident decisions that drive business growth and better patient outcomes. We'll create...

Location: Sydney, NSW
Posted Date: 22 Oct 2025

SAP SuccessFactors - Customer Success Manager Expert

journey. Drawing upon their HR and business transformation experience, knowledge of the customer and industry insights.... · Acting as the customer advocate internally, positioning customer insights, experiences and needs to be leveraged by the...

Company: SAP
Location: North Sydney, NSW
Posted Date: 13 Jan 2026

SAP SuccessFactors - Customer Success Manager Expert

journey. Drawing upon their HR and business transformation experience, knowledge of the customer and industry insights.... · Acting as the customer advocate internally, positioning customer insights, experiences and needs to be leveraged by the...

Company: SAP
Location: North Sydney, NSW
Posted Date: 13 Jan 2026

Customer Success Manager, AI Solutions

customer to relevant TR functions including leadership, strategy, sales, proposition, presales, customer success, marketing...Customer Success Manager, AI Solutions Ready to turn trusted professional-grade AI products into real, measurable...

Company: Thomson Reuters
Location: Pyrmont, NSW
Posted Date: 09 Jan 2026

Customer Success Manager

. Reporting Relationships: Reports to Customer Success Lead Direct Reports: This position has no Direct Reports Location... members and operations in a matrix reporting structure Support LHH sales team to help drive the sales strategy...

Company: LHH
Posted Date: 07 Jan 2026

Customer Servicing Specialist

) team and help redefine customer service for our largest merchant clients. You’ll develop engagement strategies, lead client... strong relationships with key clients, ensuring their voices are represented in organizational decisions and strategy. Analyzes feedback...

Company: PayPal
Location: Sydney, NSW
Posted Date: 05 Dec 2025

Customer Retention Manager, APAC

and reports directly to the Head of Customer Success APAC. Responsibilities Strategy & Alignment: Contribute to the customer... Thinker: Strong business acumen, able to connect the Customer Success strategy with regional strategic priorities...

Company: Intuit
Location: Sydney, NSW
Posted Date: 28 Nov 2025

Chapter Lead Product Management

a critical leadership role that links product strategy, customer insights, risk and governance, and delivery execution...Chapter Lead Product Strategy & Governance (Home Buying) You are a product strategist who loves solving meaningful...

Posted Date: 15 Jan 2026