expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs like Service Level..., Aux & Shrinkage and correlate with non-adherence at Consultant level Extend support: Make real-time call-outs on performance...
that support the entire customer life cycle. Job Description Leads in this role get to: Be the expert: Monitor queues in real-time...-adherence at Consultant level Extend support. Make real-time call outs on performance and staffing level to floor supervisors...