Job Summary The Service Desk Lead Engineer is responsible for leading day-to-day service desk operations... Responsibilities Leadership & Operations Lead and oversee daily service desk activities to ensure timely and effective support Act...
, with your focus being on technology-level experience and the DA & UX Lead focusing on service-level experience. The DA & UX Lead... at the service desk through proactive investigation and problem management of end user issues Increased adoption and use...
Job Category: Deal Desk Operations Job Description: ETS Scada RTU Lead Proposal Engineer Job Summary Develop... and requirements. Co-ordinate with engineering team to review and tune engineering service estimate and to define execution strategy...
according to the highest standards, while also collaborating with the IT architect, lead engineers, and the service desk...Job Title IT Project Engineer Job Description Position Name: Windows, Linux and VMware Administrator Overall...
, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud based... to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward...
point for Service Desk for collaboration-related incidents. ▶︎ The right candidate will possess: In-depth expertise.... Support soft clients, web clients, desk phones, and third-party video conferencing units. Implement and maintain integration...
to the Director Operations, Customer Support. Responsibilities: Managed Services & Customer Support Service Desk – act... to platform incidents; lead root cause analysis and implement countermeasures Provide 2nd and 3rd level support for technical...
, Service Desk, to join our Digital Engineering Solutions team. This individual will be part of the Development group... and available tools. Replicate and test issues in controlled environments to identify solutions. Lead the coordination and resolution...
(preferred). 3-4 years of IT Service Desk experience with at least 3 years in a team lead role. ITIL Foundation certification... Drive improvements in service desk processes, tools, and workflows. Maintain updated documentation, SOPs, and knowledge...
& analytical skills. - Education qualifications - Engineer / MBA. team. - Ability ͏ ͏ Mandatory Skills: Service Desk... structure. Strong Program Management experience Ability to manage and lead to connect with senior management team...