Summary The Learn First Contact and Resolution Expert (CARE) is responsible for providing end-to-end support for general... for humanity. Learn more at https://www.jnj.com Job Function: Human Resources Job Sub Function: HR Operations Job Category...
service or contact center environment preferred. Previous experience in the financial industry desirable. Expert... to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused...
service or contact center environment preferred. Previous experience in the financial industry desirable. Expert... to customers in relation to their product or service. This includes active focus on enquiry resolution, a positive customer focused...
to more complex and/or specialized issues, resolving as many inquiries as possible on the first call. Works mainly independently... act as a subject matter expert and provide work direction to resolve an escalated customer inquiry. Ensures the accurate...
active focus on enquiry resolution, a positive customer focused attitude at all times and ensuring that all the necessary... to information, product functionality and fault calls resolving as many queries as possible on the first interaction. Log...