point of contact for customers, providing timely and professional support through live chat, phone, and email. This role... complaint handling. Requirements Minimum of 2 years' experience in customer service or complaints handling, preferably...
Respond to customer inquiries through various channels (calls, emails, live chat) in a timely and accurate manner... experience in customer service or contact center roles. Experience in the Forex or Financial industry will be an added advantage...
incoming calls, live chat, and emails to ensure a positive customer experience. Address customer inquiries, resolve issues...We are looking for a proactive and customer-focused Mandarin Speaking Customer Service Specialist to join our team...
Summary of the Role Be the best-in-class customer service advisor by resolving the customer queries effectively... and efficiently in both benefit enquiry stage and pre-claim journey List of Duties 1. Handle enquiries through phone/live chat...
Summary of the Role Apart from achieving the service targets, manage the best-in-class customer servicing team... chat and provide extra-ordinary service to our customers in a professional and timely manner 2. Make appropriate...
Job Description: 1. Answering incoming calls, responding to live chat inquiries, and emails from customers related... inquiries via email in a timely and professional manner. Job Requirement: 1. Minimum of 1-2 years of customer service...
Job Description: Respond to customer inquiries through various channels (calls, emails, live chat) in a timely... experience in customer service or contact center roles. Experience in the Forex or Financial industry will be an added advantage...
inquiries via email and live chat across different service stages. Follow internal procedures to manage customer feedback...About the job 3WW6WYV8 | Customer Service Executive (Bilingual Mandarin & English) Job Title: Customer Service...
and services, and providing excellent customer service. Job Description: * Answering incoming calls, responding to live chat..., responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products...
documentation. Key Responsibilities Provide front-line customer support via live chat, phone, and email. Respond to customer queries... point of contact for customers, providing timely and professional support through live chat, phone, and email. This role...
, including email, ticketing systems, in-app messages, and live chat, with a strong emphasis on efficient, first-touch issue... for Japan. - Minimum 1 year experience in a user support or customer service role - Experience providing exceptional customer...
to participate in on-site implementation rotation Strong customer service mindset with patience and empathy Comfortable learning...About the Role We are looking for a Customer Support Consultant / Executive to provide day-to-day customer support...
live chat, phone call, and email by navigating multiple programs while paying attention to accuracy and detail. Escalate..., and in native Urdu Strong client-facing and communication skills Troubleshooting and multitasking skills Customer service...
to customer inquiries through various channels, including live chat and email, while providing a strong customer service..., track, and resolve customer interactions efficiently. Contribute to continuous improvements in customer service processes...
Responsibilities Customer Support & Issue Resolution Handle customer enquiries via WhatsApp, email, live chat, and in-person channels... and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key...
Roles: Provide real-time human-assisted customer support via various channels including but not limited to voice, live.../Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers. Tertiary education, possess...
. Responsibilities Handle customer inquiries via calls, emails, live chat, or messaging platforms Provide timely and professional... Lumpur WP Kuala Lumpur Malaysia 50400 Job Description Requirements Customer service or BPO experience...
Roles: Provide real-time human-assisted customer support via various channels including but not limited to voice, live.../Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers. Tertiary education, possess...
Roles: Provide real-time human-assisted customer support via various channels including but not limited to voice, live.../Customer Service in financial institutions, payments, cards, banks, e-wallets, acquirers. Tertiary education, possess...
Responsibilities Customer Support & Issue Resolution Handle customer enquiries via WhatsApp, email, live chat, and in-person channels... and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key...