supervisor of a contact center team plays a pivotal role in advancing Golden 1 Credit Union’s service excellence by leading teams...TITLE: SUP - CONTACT CENTER STATUS: EXEMPT DEPARTMENT: MEMBER SERVICE CONTACT CENTER (MSCC) DATE: 06/19 REPORTS...
TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE II STATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT..., not required. EXPERIENCE: One year customer service experience in a contact center environment and/or 2+ years financial services experience...
TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE I STATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT..., etc. *Our Member Service Contact Center team’s operating hours are Monday through Friday 7:20am to 6:30pm and Saturday 8:30am to 5:00pm...
TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE II STATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT..., not required. EXPERIENCE: One year customer service experience in a contact center environment and/or 2+ years financial services experience...
TITLE: CONTACT CENTER MEMBER SERVICE REPRESENTATIVE II STATUS: NON-EXEMPT REPORT TO: MSCC SUPERVISOR DEPARTMENT..., not required. EXPERIENCE: One year customer service experience in a contact center environment and/or 2+ years financial services experience...
Development Officers, Call Center (MSCC), Fraud Management, Learning and Development, and Digital Team. Internal discussions... point of contact for business members, responding promptly to inquiries, resolving issues, and providing ongoing support...
Development Officers, Call Center (MSCC), Fraud Management, Learning and Development, and Digital Team. Internal discussions... point of contact for business members, responding promptly to inquiries, resolving issues, and providing ongoing support...