TITLE: SUP - CONTACT CENTER STATUS: EXEMPT DEPARTMENT: MEMBER SERVICE CONTACT CENTER (MSCC) DATE: 06/19 REPORTS... supervisor of a contact center team plays a pivotal role in advancing Golden 1 Credit Union’s service excellence by leading teams...
DEPARTMENT: MSCC ADMIN JOB CODE: 11955 PAY RANGE: $103,100.00 - $110,000.00 ANNUALLY GENERAL DESCRIPTION The Manager... – Onboarding and Development, plays a critical role in ensuring the contact center is staffed with the right talent...