delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS... platforms. Thorough understanding and/or experience with Azure Cloud Services Knowledge of basic networking and network...
degradation of services or outage issues information to customers and help with resolution. Analyze, troubleshot, and resolve... tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to ensure quality of services and prompt...
the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS... platforms. Thorough understanding and/or experience with Azure Cloud Services Knowledge of basic networking and network...
degradation of services or outage issues information to customers and help with resolution. Analyze, troubleshot, and resolve... tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to ensure quality of services and prompt...