, servers, databases, and applications is an advantage. Key Responsibilities: 1.Major Incident Management Lead the resolution... and has occasional oncall duties. Requirements: Live in Costa Rica, Malaysia or Philippines. Experience in Major incident management...
and disaster recovery designs for database and server infrastructure. Operational Support & Incident Management : Provide expert... SAP environments. This role requires a broad technical skill set, strong stakeholder management abilities...
Management. YOUR IMPACT The Lead Cloud Applications Consultant (internal job title) is responsible for being the technical SPOC... and developing recommendations for improvement. Lead & drive all major activities/milestones to completion within the agreed...
, Safety and Environmental Incident Management Manage HSE the accident, incident and investigation process: Ensure all HSE... technical advice and coaching including safety leadership, risk management, HSE systems, incident investigation, audits...
Responsibilities: Security Operations Center (SOC) Management Lead security monitoring operations for cryptocurrency exchange... of sensitive user and transaction data Incident Response & Forensics Lead incident response efforts for security breaches, fund...
definition of SLOs, SLIs, and other reliability metrics across departments Lead root cause analysis, major incident postmortems...What Makes Us, Us Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology...
with Temenos Maintenance or Product Engineering where necessary. You will lead critical incident discussions with clients... resolution across all support layers, and contributing to continuous product and process improvements through the Centre...
or critical incidents, initiates the Major Incident Management process, engage CSIRT and/or external incident response teams.... Act as a senior technical contact during major incidents and deliver clear, actionable incident reports...
. You will lead critical incident discussions with clients and partners, coordinating technical resolution and ensuring alignment... and process improvements through the Centre of Excellence. OPPORTUNITIES You will ensure end-to-end ownership of client issues...
and disaster recovery designs for database and server infrastructure. Operational Support & Incident Management : Provide expert... SAP environments. This role requires a broad technical skill set, strong stakeholder management abilities...
in Incident Management process through advanced troubleshooting. Drive Problem Management by leading Root cause analysis... problem and incident management processes for Ping Identity tools and services either in a critical issue capacity or through...
and/or modifying knowledge articles. Participant actively in Major Incident Management representing Client Service team, identify... necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal...
categorization, documentation, and follow-up accuracy. Assist in handling high-priority or major incident tickets..."Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high...
categorization, documentation, and follow-up accuracy. Assist in handling high-priority or major incident tickets..."Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high...
and client satisfaction. Team Management Lead, mentor, and motivate the different teams within Operations. Conduct performance.... Govern incident, request, problem, and change workflows (ITIL); chair CAB where applicable. Handle major incidents (P1/P2...
Process Improvement: Continuously review and improve incident management processes and tools. Identify trends...Key Responsibilities: Incident Handling & Coordination: Lead and manage the lifecycle of all incidents, ensuring...
or correcting process or data source. Raises incident tickets to IT AMS for errors that need further investigation and/or root... update Provides error status update every month during status call with the Global Sub-process Lead UAT for RAR system...
performing root cause analysis in a customer support environment. Escalation and Incident management. LSEG is committed..., we perform and lead all aspects of customer site maintenance and break/fix activities. We demonstrate our deep technical...
shared platforms. By leading the incident management process and coordinating response efforts during major incidents... experts, fostering both personal and professional growth. Position Responsibilities: Lead the incident management process...
world’s most sophisticated clients using leading technology and exceptional service. Major Duties: 1. Responsible... ,analyzing impact of events and processing approach required 3. Set up and process events on the accounting system(s) 4...