of ideas and perspectives at AHEAD. AHEAD is seeking a self-motivated Critical Incident Manager with deep customer service... and service delivery skills to join our Managed Services group. In this role, the Incident Manager is part of a team responsible...
during major incidents. Conduct post-incident analysis and lessons learned exercises. EDR/XDR (Endpoint Detection & Response...Job Title: SOC Lead/Manager - Cyber Monitoring & Response Job Description We are seeking a highly skilled SOC Lead...
opportunities Facilitate Problem Analysis, Major Incident Reviews and Problem Compliance Reviews Verify Root Cause... of experience as a Problem Manager or Incident Manager. Should have awareness of Network / Servers / Telephony / Cloud. Technical...
Manager in setting the technical direction Providing technical mentoring and guidance to less experienced members of the team... with major cloud platforms (e.g. AWS / GCP / Azure). Extensive experience in managing and deploying workloads on Kubernetes...
, government and regulatory bodies, and major educational and cultural institutions. We bring together vast industry expertise... and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt...
reliability: Drive incident response, root-cause analysis, and remediation; ensure non-functional requirements (performance... quality. About You Proven experience managing software developers (team lead/engineering lead/manager), including...
+ Supporting the Engineering Manager in setting the technical direction + Providing technical mentoring and guidance...-on experience with major cloud platforms (e.g. AWS / GCP / Azure). + Extensive experience in managing and deploying workloads...